{"id":21,"date":"2021-04-09T12:28:44","date_gmt":"2021-04-09T15:28:44","guid":{"rendered":"http:\/\/localhost\/dermatovirtual\/?page_id=21"},"modified":"2025-10-31T16:01:04","modified_gmt":"2025-10-31T19:01:04","slug":"faqs","status":"publish","type":"page","link":"https:\/\/dermatovirtual.com.br\/site\/faqs\/","title":{"rendered":"Perguntas"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n

Perguntas frenquentes<\/h2>

Tire suas d\u00favidas aqui.<\/span><\/h3><\/div>\n <\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPosso usar o servi\u00e7o de qualquer cidade ou Estado do Brasil?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Sim. E caso voc\u00ea esteja fora do pa\u00eds e tenha necessidade de uma consulta dermatol\u00f3gica, poder\u00e1 facilmente acessar a plataforma e realizar a consulta online.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tE se o paciente for mais velho ou menor de idade e necessitar de uma assist\u00eancia?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

O paciente precisar\u00e1 de um consentimento dos pais ou representante legal para acompanhar a consulta, realizar pagamento e concordar com o plano de tratamento.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tConsulta online realmente funciona? Tenho d\u00favidas.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Sim. A DermatoVirtual conta com m\u00e9dicos especialistas, acostumados a analisar informa\u00e7\u00f5es e fotos digitais. \u00c9 muito familiar para dermatologistas analisarem e diagnosticarem com base em imagens.<\/p>

Obviamente n\u00e3o ser\u00e3o todas as condi\u00e7\u00f5es ou doen\u00e7as que poder\u00e3o ser diagnosticadas online, e existem casos em que os especialistas orientar\u00e3o ao paciente a visita presencial no consult\u00f3rio seja para um exame mais minucioso, para realiza\u00e7\u00e3o de uma bi\u00f3psia e\/ou procedimento.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPosso escolher o dermatologista que eu quiser?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Voc\u00ea pode selecionar o dermatologista de sua prefer\u00eancia ou de acordo com sua disponibilidade de hor\u00e1rio ou honor\u00e1rios m\u00e9dicos.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tE se eu precisar de uma prescri\u00e7\u00e3o\/receita m\u00e9dica?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

O m\u00e9dico fara a prescri\u00e7\u00e3o e o paciente a receber\u00e1 (prescri\u00e7\u00e3o digital) por sms. Depois, basta ir \u00e0 farm\u00e1cia e mostrar a prescri\u00e7\u00e3o no pr\u00f3prio celular.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMinhas informa\u00e7\u00f5es estar\u00e3o seguras?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Sim. Nossa plataforma utiliza programas de regulamenta\u00e7\u00e3o de seguran\u00e7a de informa\u00e7\u00e3o, HIPAA (Health Insurance and Accountability Act) e LGPD (Lei Geral de Prote\u00e7\u00e3o de Dados). Suas fotos, informa\u00e7\u00f5es pessoais e m\u00e9dicas, ou seu diagn\u00f3stico, jamais se tornar\u00e3o p\u00fablicos.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQual o custo e op\u00e7\u00f5es de pagamento?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

O valor da consulta \u00e9 de R$252,00. O pagamento ser\u00e1 realizado via cart\u00e3o de cr\u00e9dito, diretamente na plataforma.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tE se meu m\u00e9dico me falar que eu preciso de uma consulta presencial (bi\u00f3psia ou um procedimento diagn\u00f3stico)?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A DermatoVirtual cobre somente sua visita on-line. Dependendo do seu caso, o m\u00e9dico ir\u00e1 lhe falar que precisa de um procedimento para diagn\u00f3stico ou terap\u00eautico.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

\n\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tComo posso saber se meu caso (ou meu problema de pele) pode ser tratado por aqui?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

A consulta virtual \u00e9 para orienta\u00e7\u00e3o e o m\u00e9dico especialista vai avaliar sua situa\u00e7\u00e3o. Se houver necessidade de procedimento, este sempre dever\u00e1 ser feito por meio de consulta presencial.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Perguntas frenquentes Tire suas d\u00favidas aqui. Posso usar o servi\u00e7o de qualquer cidade ou Estado do Brasil? Sim. E caso voc\u00ea esteja fora do pa\u00eds e tenha necessidade de uma consulta dermatol\u00f3gica, poder\u00e1 facilmente acessar a plataforma e realizar a consulta online. E se o paciente for mais velho ou menor de idade e necessitar […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-21","page","type-page","status-publish","hentry"],"yoast_head":"\nPerguntas - DermatoVirtual<\/title>\n<meta name=\"description\" content=\"A DermatoVirtual \u00e9 a \u00fanica plataforma de telemedicina especializada em dermatologia no Brasil, idealizada por m\u00e9dicas profissionais conceituadas, com mais de 20 anos de experi\u00eancia na \u00e1rea.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dermatovirtual.com.br\/site\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Perguntas - DermatoVirtual\" \/>\n<meta property=\"og:description\" content=\"A DermatoVirtual \u00e9 a \u00fanica plataforma de telemedicina especializada em dermatologia no Brasil, idealizada por m\u00e9dicas profissionais conceituadas, com mais de 20 anos de experi\u00eancia na \u00e1rea.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dermatovirtual.com.br\/site\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"DermatoVirtual\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/dermatovirtual\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-31T19:01:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dermatovirtual.com.br\/site\/wp-content\/uploads\/2021\/05\/facebook.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/dermatovirtual.com.br\/site\/faqs\/\",\"url\":\"https:\/\/dermatovirtual.com.br\/site\/faqs\/\",\"name\":\"Perguntas - DermatoVirtual\",\"isPartOf\":{\"@id\":\"https:\/\/dermatovirtual.com.br\/site\/#website\"},\"datePublished\":\"2021-04-09T15:28:44+00:00\",\"dateModified\":\"2025-10-31T19:01:04+00:00\",\"description\":\"A DermatoVirtual \u00e9 a \u00fanica plataforma de telemedicina especializada em dermatologia no Brasil, idealizada por m\u00e9dicas profissionais conceituadas, com mais de 20 anos de experi\u00eancia na \u00e1rea.\",\"breadcrumb\":{\"@id\":\"https:\/\/dermatovirtual.com.br\/site\/faqs\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/dermatovirtual.com.br\/site\/faqs\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/dermatovirtual.com.br\/site\/faqs\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\/\/dermatovirtual.com.br\/site\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Perguntas\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/dermatovirtual.com.br\/site\/#website\",\"url\":\"https:\/\/dermatovirtual.com.br\/site\/\",\"name\":\"DermatoVirtual\",\"description\":\"Telemedicina\",\"publisher\":{\"@id\":\"https:\/\/dermatovirtual.com.br\/site\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/dermatovirtual.com.br\/site\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-BR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/dermatovirtual.com.br\/site\/#organization\",\"name\":\"Dermato Virtual - Telemedicina\",\"url\":\"https:\/\/dermatovirtual.com.br\/site\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-BR\",\"@id\":\"https:\/\/dermatovirtual.com.br\/site\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/dermatovirtual.com.br\/wp-content\/uploads\/2021\/05\/favicon.png\",\"contentUrl\":\"https:\/\/dermatovirtual.com.br\/wp-content\/uploads\/2021\/05\/favicon.png\",\"width\":512,\"height\":512,\"caption\":\"Dermato Virtual - Telemedicina\"},\"image\":{\"@id\":\"https:\/\/dermatovirtual.com.br\/site\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/dermatovirtual\/\",\"https:\/\/www.instagram.com\/dermatovirtual\/\",\"https:\/\/www.linkedin.com\/company\/dermato-virtual\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Perguntas - DermatoVirtual","description":"A DermatoVirtual \u00e9 a \u00fanica plataforma de telemedicina especializada em dermatologia no Brasil, idealizada por m\u00e9dicas profissionais conceituadas, com mais de 20 anos de experi\u00eancia na \u00e1rea.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/dermatovirtual.com.br\/site\/faqs\/","og_locale":"pt_BR","og_type":"article","og_title":"Perguntas - DermatoVirtual","og_description":"A DermatoVirtual \u00e9 a \u00fanica plataforma de telemedicina especializada em dermatologia no Brasil, idealizada por m\u00e9dicas profissionais conceituadas, com mais de 20 anos de experi\u00eancia na \u00e1rea.","og_url":"https:\/\/dermatovirtual.com.br\/site\/faqs\/","og_site_name":"DermatoVirtual","article_publisher":"https:\/\/www.facebook.com\/dermatovirtual\/","article_modified_time":"2025-10-31T19:01:04+00:00","og_image":[{"width":1000,"height":1000,"url":"https:\/\/dermatovirtual.com.br\/site\/wp-content\/uploads\/2021\/05\/facebook.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. tempo de leitura":"3 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/dermatovirtual.com.br\/site\/faqs\/","url":"https:\/\/dermatovirtual.com.br\/site\/faqs\/","name":"Perguntas - DermatoVirtual","isPartOf":{"@id":"https:\/\/dermatovirtual.com.br\/site\/#website"},"datePublished":"2021-04-09T15:28:44+00:00","dateModified":"2025-10-31T19:01:04+00:00","description":"A DermatoVirtual \u00e9 a \u00fanica plataforma de telemedicina especializada em dermatologia no Brasil, idealizada por m\u00e9dicas profissionais conceituadas, com mais de 20 anos de experi\u00eancia na \u00e1rea.","breadcrumb":{"@id":"https:\/\/dermatovirtual.com.br\/site\/faqs\/#breadcrumb"},"inLanguage":"pt-BR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/dermatovirtual.com.br\/site\/faqs\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/dermatovirtual.com.br\/site\/faqs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/dermatovirtual.com.br\/site\/"},{"@type":"ListItem","position":2,"name":"Perguntas"}]},{"@type":"WebSite","@id":"https:\/\/dermatovirtual.com.br\/site\/#website","url":"https:\/\/dermatovirtual.com.br\/site\/","name":"DermatoVirtual","description":"Telemedicina","publisher":{"@id":"https:\/\/dermatovirtual.com.br\/site\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/dermatovirtual.com.br\/site\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-BR"},{"@type":"Organization","@id":"https:\/\/dermatovirtual.com.br\/site\/#organization","name":"Dermato Virtual - Telemedicina","url":"https:\/\/dermatovirtual.com.br\/site\/","logo":{"@type":"ImageObject","inLanguage":"pt-BR","@id":"https:\/\/dermatovirtual.com.br\/site\/#\/schema\/logo\/image\/","url":"https:\/\/dermatovirtual.com.br\/wp-content\/uploads\/2021\/05\/favicon.png","contentUrl":"https:\/\/dermatovirtual.com.br\/wp-content\/uploads\/2021\/05\/favicon.png","width":512,"height":512,"caption":"Dermato Virtual - Telemedicina"},"image":{"@id":"https:\/\/dermatovirtual.com.br\/site\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/dermatovirtual\/","https:\/\/www.instagram.com\/dermatovirtual\/","https:\/\/www.linkedin.com\/company\/dermato-virtual\/"]}]}},"_links":{"self":[{"href":"https:\/\/dermatovirtual.com.br\/site\/wp-json\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dermatovirtual.com.br\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dermatovirtual.com.br\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dermatovirtual.com.br\/site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dermatovirtual.com.br\/site\/wp-json\/wp\/v2\/comments?post=21"}],"version-history":[{"count":6,"href":"https:\/\/dermatovirtual.com.br\/site\/wp-json\/wp\/v2\/pages\/21\/revisions"}],"predecessor-version":[{"id":4198,"href":"https:\/\/dermatovirtual.com.br\/site\/wp-json\/wp\/v2\/pages\/21\/revisions\/4198"}],"wp:attachment":[{"href":"https:\/\/dermatovirtual.com.br\/site\/wp-json\/wp\/v2\/media?parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}